Shipping Policy

Last Updated: June 2026

Thank you for shopping with TYMO Hair. This Shipping Policy explains how we process and deliver orders placed through our website.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

• United States: 5–12 business days

• Canada: 7–15 business days

• United Kingdom: 7–15 business days

• Australia: 7–15 business days

• International Orders: 7–20 business days

Delivery times are estimates only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on the customer's location and selected shipping method.

Any available free shipping promotions will be clearly displayed on the website.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information when available.

Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

TYMO Hair is not responsible for orders delayed, lost, or returned due to incorrect addresses provided during checkout.

Additional shipping fees may apply for reshipment requests.

Delayed Shipments

Shipping carriers may experience delays due to:

• Weather conditions

• Customs inspections

• High shipping volume

• Transportation disruptions

• Other circumstances beyond our control

TYMO Hair is not responsible for delays caused by third-party shipping carriers.

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, TYMO Hair is not responsible for lost or stolen packages.

Customers should contact the shipping carrier directly to file a claim when applicable.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

• Your order number

• Photos of the damaged item

• Photos of the packaging

We will review your request and work toward an appropriate resolution.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, and fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price unless otherwise stated.

Contact Information

If you have any questions regarding shipping, please contact us:

TYMO Hair

Website: https://www.tymohair.store

Email: support@tymohair.store